Privacy policy
Last updated November 9, 2026.
This policy explains what personal information CASAYA INC (CasaYa, “we”) collects, why we collect it, and what you can do about it. It covers this website and every app and game we publish. We follow Canada’s federal privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
On this website
This website has no cookies, no analytics, no ads and no sign-in. Our hosting provider, Cloudflare, keeps standard server logs, such as your IP address, browser type and the time of your visit. These logs are used to deliver the site and keep it secure.
When you contact us
If you email or call us, we receive your email address or phone number and whatever you choose to tell us.
In our apps and games
Each app is different, and some collect nothing at all. Depending on the app, we may collect:
- Account details, such as your email address and display name, if the app has accounts.
- Things you save or create, such as game progress, scores and settings.
- Device information, such as device model, operating system version, language and crash reports.
- Purchase information. The app store tells us what you bought. We never see your card number.
- Advertising and usage data. If an app includes an ad or analytics service, that service may collect a device advertising ID and data about how you use the app.
The app-specific details section lists exactly what each app collects.
Why we collect it
- To run the app and keep your saved data.
- To find and fix bugs.
- To answer you when you ask for help.
- To deliver purchases made through the app stores.
- To show ads or measure how an app is used, only in apps that say so below.
- To meet our legal duties, such as keeping tax records.
We collect only what we need for these purposes. We do not sell your personal information.
Your consent
By using our apps and games, you agree to this policy. Where the law or an app store requires it, we ask for your permission first, for example before tracking for ads.
You can withdraw consent at any time by changing the permissions in your device settings, deleting the app, or contacting us. Some features may stop working if you do.
Who we share it with
- Apple and Google. The app stores handle downloads, payments and some crash reports under their own privacy policies.
- Ad and analytics services, only in the apps listed below that use them.
- Companies that work for us, such as our hosting and email providers. They may use the information only to provide their service to us.
- Authorities, when the law requires it.
Some of these companies are outside Canada. Your information may be stored or processed in other countries, including the United States, and may be subject to the laws of those countries.
Children
Unless an app’s section below says otherwise, our website, apps and games are not aimed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, email casaya.apps@proton.me and we will delete it.
How long we keep it
We keep personal information only as long as we need it for the purposes above.
- Account data: until you delete your account or ask us to delete it.
- Emails and support requests: up to 2 years.
- Backups: deleted data is cleared from backups within 90 days.
- Purchase and tax records: 6 years, as Canadian tax law requires.
How we protect it
We use encryption when data is sent between our apps and our servers, and we limit who can access personal information. No system is perfectly secure. If a breach creates a real risk of significant harm to you, we will tell you and the Privacy Commissioner of Canada, as the law requires.
Your rights
You can ask us to:
- show you the personal information we hold about you,
- correct it if it is wrong,
- delete it, or
- stop using it, by withdrawing your consent.
Email casaya.apps@proton.me. We reply within 30 days. We may ask you to confirm who you are first. To delete an account, see the delete account page.
Questions and complaints
Our privacy officer is responsible for this policy. You can reach them at:
Privacy Officer, CASAYA INC450 Front St W, Unit 3715Toronto, ON M5V 0V7Canadacasaya.apps@proton.meIf you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
When we change this policy, we update the date at the top of this page. If a change is significant, we will also tell you in the app or on this website.
App-specific details
We have not released any apps or games yet. When we do, each one will be listed here with the data it collects, why, and the outside services it uses.